Hello and welcome to the world of Salesforce Citizen Development!
My name is Kimberly B Singleton and I have over 6 years experience using Salesforce.com. I am a certified administrator and certified developer and I love working on this platform.
In the course of the last 6 years I have
- assisted in a CRM implementation having over 18,000 users
- created and supported a request management application on the platform which has handled over 1700 change requests as of September 2015
- helped to implement a citizen development model within the organization
- created and managed an internal Salesforce Users Group
- currently supporting a Salesforce org with over 25,000 users and at least one object with over 80 million records
- currently setting up a Salesforce Center Of Excellence